Shop safely at Charlestown Square

Find out everything you need to know when shopping at Charlestown Square.


Shop safe at Charlestown Square

Our centre is  committed to ensuring our community can shop safely.


All people over the age of 12 must wear a face mask when visiting Charlestown Square Shopping Centre.  

Exemptions are available. Learn more about face mask rules. 

COVID-19 Safe Check-in

COVID-19 Safe QR check-ins are required at:
  • retail premises
  • food and drink premises
  • pubs, small bars and registered clubs
  • hairdressers, spas, nail, beauty, waxing, and tanning salons, tattoo parlours and massage parlours 
  • gyms (except dance, yoga, pilates, gymnastics, and martial arts studios).

Occupiers of premises are required to continue to take reasonable steps to ensure people can check-in or provide their contact details when they enter these premises. 

If you are entering a premises where check-in is required, you must:
  • check in with the Service NSW app
  • provide your details to the occupier of the premises.
Click here to view the latest update from the NSW Government.

We’ve taken some extra steps within our centre to ensure it is a safe place for you, including;
  • Additional cleaning in high traffic areas, bathrooms and frequently touched surfaces
  • Installation of hand sanitiser stations within areas such as entrances, food courts and bathrooms
  • Communication of hygiene messages to shoppers to help reduce the spread of Coronavirus

To keep yourself and others safe when visiting Charlestown Square, we ask that you:

  • Clean your hands with soap and water or  hand sanitiser.
  • Cover your nose and mouth when you cough and sneeze.
  • Practise social distancing where possible.
  • Stay home if you are sick

We'll continue to work together with our retailers to monitor the situation and keep you updated about how we are responding to Coronavirus through our social channels, email and website.

Opening hours
Australia Day
Wed, 26 Jan 2022 - 10am - 4pm
Mon - 9am - 5.30pm
Tue - 9am - 5.30pm
Wed - 9am - 5.30pm
Thu - 9am - 9pm
Fri - 9am - 5.30pm
Sat - 9am - 5pm
Sun - 10am - 5pm
Charlestown Square
30 Pearson Street
Charlestown NSW 2290
Phone: 02 4944 4333