ParcelPoint @ Charlestown Square

ParcelPoint is the easiest way to collect and return your online purchases. Now you can pick up and drop off parcels at Charlestown Square from the Customer Service Desk, when it suits you. It’s time to experience online shopping without the hassle of missed deliveries and long queues.

ParcelPoint Click & Collect
Collect your online purchases at Charlestown Square, when it suits you.  We are open weekends and after-hours on Thursday to suit your lifestyle. You’ll never miss another delivery! 

ParcelPoint Easy Returns
Need to return something you bought online?  ParcelPoint is the easy way to return a parcel at Charlestown Square. Choose ParcelPoint to save time and money. 

Location: Customer Service Desk, Level 1 near JB Hi-Fi
Phone: (02) 4944 4333
Opening Hours:
  • Monday: 9am-5:30pm
  • Tuesday: 9am-5:30pm
  • Wednesday: 9am-5:30pm
  • Thursday: 9am-9pm
  • Friday: 9am-5:30pm
  • Saturday: 9am-5pm
  • Sunday: 10am-5pm