Services and Facilities

Customer Service

Your comfort and convenience while shopping at Charlestown Square is important to us. That’s why our friendly Customer Service Team are here 7 days a week, conveniently located on Level 1, near JB HI-FI to assist you with any inquiry. A few of the services our Customer Service Representatives will be more than happy to help you with include: 
 
  • Providing information about stores at Charlestown Square
  • Purchasing a Charlestown Square Gift Card 
  • Ticketek purchases for events
  • Courtesy wheelchairs, motorised scooters and strollers
  • Kiddy cruiser hires
  • Assistance with children or family members lost in the Centre 
  • Lost and found item service
  • Public transport information
  • Other general information
  • Community information and services  



Location level:
Located on Level 1
Phone number:
02 4944 4333
 

 

Gift Cards

The perfect gift for everyone, for any occasion. The Charlestown Square Gift Card is available online or at our Customer Service Desk. Use it like a debit card, it is redeemable at all Charlestown Square stores that accept EFTPOS.  
 

Medical Services

You will find a range of medical facilities in Charlestown Square that cater to all of your health needs.

The following services are available at the Centre:

  • Charlestown Square Medical Centre
  • Australian Skin Cancer Clinics Charlestown
  • Douglas Hanley Moir Pathology
  • Kaleidoscope Community Health Service


Charlestown Square Style Centre

Join us at The Style Centre, located on Level 1 near Pumpkin Patch – a dedicated fashion space to gain inspiration and find the look that’s right for you. Our Centre Stylist and style treasure hunter Natalie Baker will be on hand to help you find the right look for you. Charlestown Square features over 120 fashion stores including Myer, Forever New, Review and dozens more you will only find here. For more information click on the links below or email us directly. 

- FREE 20 Minute Style Sessions 
- Style Events
- Paid Style Sessions 
 

Other

As The Hunters largest shopping and entertainment destination, we offer a variety of specialized services to cover your every day needs including: 

  • The Place: Charlestown Community Centre
  • HCF
  • Keyman Engraving
  • Looksmart Alterations
  • Medibank Private
  • Mister Minit
  • Pets Domain
  • Ray White Charlestown
  • Ticketek - at the Customer Service Desk
  • VIP Car Wash

LiquidSpace

LiquidSpace is the leading shared economy marketplace for meeting and work spaces. It’s a pretty simple idea – find and book great spaces when and where you need them, by the hour or day. Charlestown Square has three office spaces to meet your needs. Check out our Venue Profile
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Opening hours
South Piazza Cafes & Restaurants (8am-12am)*
Regular trading hours
Mon - 9am - 5.30pm
Tue - 9am - 5.30pm
Wed - 9am - 5.30pm
Thu - 9am - 9pm
Fri - 9am - 5.30pm
Sat - 9am - 5pm
Sun - 10am - 5pm
Location
Charlestown Square
30 Pearson Street
Charlestown NSW 2290
Phone: 02 4944 4333