Charlestown Square will be introducing ticketless parking, providing quicker and easier access in and out of the car park without a paper ticket. We will also introduce the latest number plate recognition technology to offer a seamless entry and exit.


What is ticketless parking & how does it work?  
The new parking system will utilise number plate recognition to take a picture of your number plate when you enter and recognises this at the exit gate.  

Customers who visit the centre several times a day will still be offered 3 hours free parking, so long as visits are 60 minutes apart. If you re-enter under 60 minutes, you will be charged for the entire period you have parked. If your visit is within 3 hours, you'll enjoy free parking whereby you can simply proceed to the exit and the boom gate will open automatically.

For customers staying longer than 3 hours, there are three easy ways to pay for parking:  

1. At the pay station in centre, by typing in your number plate  

2. At the boom gate, by credit or debit card 

3. By registering online, to have your fees automatically deducted from your nominated credit or debit card.  

How do I keep track of how long I have parked?  
You can check what time you entered the carpark by typing your number plate details into any pay station, located at every entry to the centre.  

How do I register for parking with a Disability permit or as a Senior card holder?   
Disability permit parking holders can park at the centre for free at any time. Senior card holders can receive an additional 2 hours free parking. To register for ticketless parking, please present your permit or card to the team at the Customer Service Desk located on Level One near JB Hi-Fi. Once you have registered you will be able to access the car park seamlessly.  

Can I validate my parking after seeing a movie?  
Yes, you will be able to scan the barcode of your cinema ticket at any of our pay stations before returning to your car, this will entitle you to an additional hour free parking. Please note, your cinema ticket is only valid on the day of purchase for an additional hour.  

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