At Charlestown Square, our aim is to ensure you have a comfortable and convenient shopping experience. Our friendly customer service representatives are on hand 7 days a week.

Services include:

• Information about stores at Charlestown Square
• Community information and services
• GPT Gift Card purchases
• Ticketek purchases 
• Courtesy wheelchair, motorised scooters and strollers
• Kiddy cruiser hire
• Assistance with lost children or family members in the centre
• Lost and found property
• Public transport information
• Other general information

For more information regarding our range of customer services, please visit our Customer Service Desk conveniently located at the main entrance to the centre, just off Pearson Street or contact us.